Yes, we offer an interest free layaway option. See more information in Client Care. You may also seek financing options at checkout through Shopify Installments and Paypal.

Currently, we ship within the United States and Canada. All items ship via complimentary UPS express: 2-day or overnight within the US, and typically 2–5 business days to Canada. Duties and taxes for Canadian orders are calculated and paid at checkout, so there are no fees on delivery.

Items ship within 1-2 business days and are shipped via complimentary UPS express (2-day within the US; typically 2–5 business days to Canada). If an item needs to be sized, please allow up to 2 additional weeks. If you have a rush order, please contact us.

Yes! We offer free resizing on all rings. Occasionally there can be sizing limitations on certain constructions, but those will be noted where applicable.

Yes! All in stock items are returnable for up to 7 days from date of delivery for any reason, so long as it is in the same condition as when received. Resizing will render an item final sale.

Should a manufacturing defect arise, Vellum Hall will repair the piece accordingly. We stand behind the craftsmanship of our pieces.

As of right now, we are online only, though we anticipate having a studio space here in Indianapolis to take appointments in 2027.

Yes, you may pre-purchase a piece that is listed in our Pieces underway section. Please do so by inquiry.

We do not offer molds or models of our pieces or commissions at this time. We’re happy to provide additional photos, videos, measurements, and guidance on scale and proportion to help you feel confident in your selection before commissioning your piece.